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Delighted with it. Very easy to put together, good packaging. Only shame was that one end piece on the top side of the table has a big natural crack in it. Which I fear won’t weather too well in years to come and will catch people’s clothes when leaning on it. Have given it a sand and good dose of varnish to help it out.
The product itself is good, strong and stable. Arrived with various parts wedged together and took ages to prise them apart before being able to construct it. Had arrived on a huge pallet structure which, despite my requests of Willow Bay to collect, remains as a front garden carbuncle. Took over 6 weeks to arrive, following much chasing by me at my own time and expense, due to poor communication by Willow Bay. So... a good product, eventually, but very poor service indeed.
I am so sorry you didn’t receive a call, this is really frustrating as this is a part of the service we pay for. I am glad to hear you are pleased with the finished product, and apologise again for the delay in delivery I wish there was more we could of done to speed this up for you but unfortunately once it is dispatched it is out of our hands. As for the palette they are never collected by any company, and is not something we collect and remove either – apologies for any inconvenience this causes.
Picnic table delivered today….. very quick and efficient service. Very helpful staff and pleasant to deal with. Easy assembly … just need a few tools to put together and hey presto it’s ready to use. Seems a very sturdy and well made item of garden furniture. All I need now is the sun to shine . Thank you Willow … a great company to deal with. Shall use you again .
Dear Yvonne Thankyou for your positive feedback. We are always pleased to hear that our customers are satisfied with their purchases. We look forward to hearing from you in the future. Wishing you a very enjoyable weekend in the sunshine
Very sturdy table. Comes part assembled and the remainder of assembly is easy. Good quality construction. Would buy again.
So pleased to hear you are happy with it Ralph! Fingers crossed some nice weather is on its way so you can sit out :)