Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!
This is a very sturdy piece of furniture, but of a pleasing design and appearance. It's going to be ideal for giving some shelter from the wind on those blowy days we get so often. It took two of us to construct it, putting the roof on being the most tricky part. It's actually rather comfortable, even without cushions, though I'm buying a bench cushion for extra comfort. I'm looking forward to personalising it with decorative garden items and lights around the front elevation. I love it.
Product arrived 100% as described on a pallet and included simple to follow instructions and even the screws for the construction. Building is simple but does require two people to lift of the roof safely or move some of the bulkier pieces.
Delivered on time and in good condition. I was surprised how solid and heavy it was. It has now been painted and erected and looks very good at the end of the garden.
What a perfect spot for it! We absolutely love how you have painted it as well, it looks amazing :)
Great customer service would recommend
Thank you Christina!
I spent a couple of months looking on line for a three seater Arbour, and willow bay came out top every time quality,price and customer service. I spoke to Bruce on a number of occasions,and found him to be really helpful. When i ordered i was told ten to fourteen working days, maybe less, arrived in nine days. The driver was very helpful. I rang my grandson who is a plumber on a couple of days holiday,he came over and with a little help from me,[ as i am over seventy] had it all assembled and sited in forty minutes, including reading instructions. My compliments to manufacturer, Churnet Valley on a very well made product. My wife and i are both over the moon, just the job for sitting looking at our fish.
Thank you so much for the lovely review Dave, you have made our day of what has been a very hard year! We are as over the moon as you are that you both love it, what a lovely spot to enjoy together, it looks amazing - Bruce & Sarah :)
This is a good quality product. Two man job in putting together due to weight. Only downside is no pre-drilled holes.
Thank you for the review and feedback Jacqui!
Very helpful, checked my order due to me typing £ instead of 3 on my address. Checked my delivery date on a telephone conversation, with a return call. Have not unpacked at the moment, but the quality looks good, better than most on the market.
Thank you David, we always aim to give our customer the best experience possible whilst shopping with us! It will look amazing when it is assembled, we would love to see a photo
This is a lovely seat, sturdy, comfortable and straight forward to put together- I would recommend two people, just because of the weight. Love it!
The cushions look lovely, thank you for the photo! Yes it's an amazing long-wearing product definitely one you will be enjoying for many years to come
Very good. You could at least speak to someone. It arrived within the time mentioned.
The 5 large pieces were delivered on a pallet and safely wrapped in clear plastic sheeting.You have to be an experienced DIY’er to prepare and move each piece. The components were sturdy but rough round the edges. I needed up to an hour tidying them up with sandpaper. Some of the fixing screws also needed attention. After painting all parts with a high quality colour preservative and assembling on site, the finished product looks brilliant.
Thank you for your review Gerry, we are sorry it didn't arrive how we would expect and I have passed your comments on to the manufacturer. We must say though you have done an absolutely amazing job, it looks stunning!
Loving this new addition to the garden. Now painted in beautiful shades of green, it was relatively easy to put together (albeit without pre-drilled holes for the screws), it is high quality compared to other products of this type I've looked at, and it is really comfortable. Lounging on summer days, reading books, tea with friends - brilliant!
Sounds lovely Vee, you're making us jealous! It looks amazing, you have chosen such a gorgeous colour for it
Very pleased. Needed3 people to assemble as very heavy roof. Looks lovely now complete. Enjoying the warm light evenings . Good value
Brilliant! We're so happy you are pleased with it, a sturdy long lasting product that you will be enjoying for years to come :)
Good price and delivered on time. Building instructions were not totally clear in relation to the back panel being fixed to the side panels, however Luke ant Churnet Valley was most helpful. In all took about 40 minutes to put together and move into position. Like the fact that the roof is lined to stop rain water coming through. Would recommend pre drilling the screw holes to prevent splitting and also counter sinking the holes on the outside of the side panels and internal roof fixing holes. All in all a good sturdy product which is bigger than most other three seaters and with a little annual care should last.
We're glad you've got it up and into the perfect position - definitely a product that will be enjoyed for years to come!
It was very heavy, a 2 man job to put together, but very sturdy. i painted it in a French green colour. A couple of pieces were cut a bit rough that I had to sand down. Having said that, I have had lots of compliments about it from neighbours and passers-by and it is a delight to sit in and relax with a coffee. Worth 5 stars.
Yes it is a product that is definitely going to last! We love what you have done with it, the paint, bunting and lights all look fab :)
Very pleased with the product, easy to build
Glad you got it up with no issues Rod. We'd love to see some pictures of it when we finally get some nice weather again!