Secure Payment?When it comes to purchasing something, anything online, the security question towers above everything else. We do not take our store’s overall cyber security and particularly the billing process security lightly. We use GeoTrust® True BusinessID with EV SSL Security, that has the highest level of authentication available among SSL certificates. Also, it is comforting to know that should you experience any kind of technical bump in the road during the checkout process, you can always address our customer support department with your billing questions!
What payment methods are accepted?When we were considering which payment gateways to use on our website, the choice narrowed down to 5 most universal ones: Stripe; Visa; MasterCard; PayPal; American Express.
What payment methods are accepted?Payment accepted by Paypal, Credit or Debit card and processed shortly after the order is placed using Barclays or Paypal Services. This is to protect us from card fraud.
Willow Bay are entitled to refuse any Order placed by you. If your Order is accepted, we will confirm acceptance to you by an email to the email address you have given us on the Order.
You undertake that all details you provide to us for the purpose of purchasing products or services which may be offered by us on our website will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any products or services.
We reserve the right to obtain validation and verification of the authenticity of your credit or debit card details before providing you with any products or services.
If you have any suggestions, please contact us using our contact us form.
Thinking of choosing financeFinance is a fantastic way to spread the cost of your purchase. To make it easy we’ve partnered with Duologi whose smart technology lets you apply for and then complete the loan application quickly and entirely online.
First add the items you wish to purchase to your basket. When you reach checkout select the best finance option for you and choose 'Pay with Duologi'. The quick application form takes no more than a couple of minutes to complete and then you’ll receive an instant decision.
Check your eligibilityBefore you apply please note you will only be considered for finance if you:
Our payment plan optionsWe offer a range of interest-free and interest-bearing finance options to help you spread the cost of your purchase over 6 or 12 months.
0% finance over 12 months