Terms & Conditions

We promise that for any product you purchase from our website:
  • We have the right to sell the product to you;
  • The product will correspond with the description we have given to you; and
  • The product will be of satisfactory quality.
  • Competition Terms and Conditions
    The competition promoter is Willow Bay Home & Garden Limited.
    UK entrants only.
    Winners must be over 18.
    The winner will be sent the prize identified in the competition copy only.
    Competition not available to friends or relative’s of Willow Bay.
    All entries must be received by midnight GMT on the advertised closing date.
    The prize is non-transferable and there is no cash alternative.
    The winner will be chosen at random and will be notified as soon as possible after the draw.
    The winner will be contacted by Willow Bay. If they do not reply within 48 hours of being notified, another winner will be chosen at random.
    Events may occur that render the competition itself or the awarding of the prizes impossible due to reasons beyond our control, and accordingly we may vary or amend the promotion and the entrant agrees that no liability shall attach to Willow Bay.
    English law applies and the exclusive jurisdiction of the English Courts shall prevail.
    By submitting an entry, all entrants are acknowledging and accept the terms and conditions for the giveaway.
    The competition may be added to a number of sites for the purposes of promotion.
    Willow Bay’s decision is final.
    Price Match Promise
    We always do our best to ensure our customers get value for money, and so if you find a like for like product cheaper elsewhere, we will endevour to beat or match a competitor's price. We however reserve the right to:
  • refuse a price match which would result in financial loss or unacceptable profit margins
  • to limit the quantities of price matches from a single customer
  • not match trade prices
  • we may discontinue our price match promise at any time
  • not price match imitation or copies of products that often use cheaper materials and lack in quality
  • not match prices from auction sites such as eBay
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