Garden room
Very good well pleased
United KingdomWillow Bay Home & Garden
Great :) we would love to see a photo Jeremy!
As good as the picture
Just what we expected. A really lovely gazebo that looks just as good as the pictures. The two gentlemen who put it all together took a lot of time to make sure it was perfect and aligned to the stone patio we already had fitted. Really happy with the purchase, would recommend to anyone looking for this kind of garden furniture
United KingdomWillow Bay Home & Garden
Thank you so much Peter, we are so happy that you're happy! We would love to see a photo :)
Excellent product and company.
Extremely good. The individuals concerned were helpful and efficient. I very much like the product and installation was on time and fault free. Overall an excellent purchase from a company deserving of much praise.
United KingdomWillow Bay Home & Garden
That means a lot thank you Barry, we are so pleased that you're happy with it :)
Four Seasons Garden Rooom
Delighted with our Four Seasons Garden Room which was installed on 30th August. Staff at Willow Bay were understanding and helpful and installation was carried out efficiently. Unfortunately the cushions were not available at the time and we are hoping to receive them soon. Roy
United KingdomWillow Bay Home & Garden
Thank you so much for the review Roy, we are so glad we could help!
Garden room
Excellent would highly recommend.
United KingdomWillow Bay Home & Garden
Thank you for the great review Valerie :)
Arbour
We are delighted with the Arbour, it is very robust, the guy that installed it was very efficient and pleasant - cushions were delayed but sent by post and came in good time, we have customised it with lights and a mirror. A small issue with the roof but nothing major. The WillowBay team are so very helpful. A good experience and a great place to sit.
United KingdomWillow Bay Home & Garden
Thank you for the review Margaret, we would love to see a photo it sounds amazing! If the issue begins to bother you or worsens please do not hesitate to get in touch about any of your concerns and we will be more than happy to help :)
Excellent customer service
Myself and the residents of my care home love them they are lovely piece of garden furniture I would just like to say thank you for your excellent customer service and prompt delivery and installation of our garden rooms I will definitely recommend
United KingdomWillow Bay Home & Garden
Thank you so much Wendy, reviews like this mean so much to the team :) We are so happy we could help!
Love it
We are very pleased with our purchase it fits lovely and is good quality. It’s a great place to sit and chat.
United KingdomWillow Bay Home & Garden
So happy you love it, they are fab for being able to sit out and chat all year round! Thank you for the review :)
Four seasons garden room.
Excellent, well made robust product. Delivered in 1 week. Driver was very helpful. We are enjoying using it but still awaiting the cushions.
United KingdomWillow Bay Home & Garden
So pleased to hear you love it David, thank you so much for the review! I will get the team to chase up your cushions on Monday and get back to you ASAP :)
Fab arbour
Arbour is well made and looks great, we put ours directly onto a patio so no decking and it really is a lovely place to sit. Well made, put together quickly, would highly recommend
United KingdomWillow Bay Home & Garden
Wow it looks fab! Thank you for the photo and review Allison :)
Garden room
The service provided by Willow Bay has been outstanding throughout the process. Our new garden space is just lovely.
United KingdomWillow Bay Home & Garden
Thank you so much Lynn for the lovely review it means so much to us! We are so pleased to hear you love the garden room :)
Excellent purchase - a great feature in our garden
This is an excellent product. It looks good (we have painted in with Cuprinol garden shades) and provides great outdoor seating when friends are here for coffee, drinks or just a chat. Also a place for us to sit, out of the wind, and without feeling shut inside at all. Quickly erected by the helpful delivery driver.
United KingdomWillow Bay Home & Garden
Oh wow we would love to see a photo of it painted! So glad that it has provided you with so many happy times already, and many more to come. Thank you for the review Graham :)
Excellent customer service
After approaching two other companies for the same product and being advised of very high transport costs or not delivering to Scotland at all, I was delighted to buy it from Willow Bay as the staff were excellent - very knowledgeable and helpful. It was assembled quickly and professionally by the delivery person. We love it - its a good size, easily seats 4 and the dog likes to sleep under the benches. Great addition to the garden and it makes sitting outside enjoyable!
United KingdomWillow Bay Home & Garden
Thank you so much for the lovely review Lynne it means a lot, we are always more than happy to help whenever we can! We are so happy to hear the whole family are enjoying it (dog included of course!) :)
Excellent
Really pleased with the product and particular the way it was delivered and assembled in storm force winds in West Wales. Really great customer service.
United KingdomWillow Bay Home & Garden
Thank you for the review Vanessa, we are so happy we could help! I will pass on your review to the delivery team as well :)
Four seasons garden room
Loving the garden room. Didn’t set a date for delivery, had a call whilst at work to say they were an hour away. Had to ask neighbour to sort it out. He put it in wrong position..so had to then get it moved. Cushions that were dispatched were dirty. After contacting your team a new set of cushions were dispatched
United KingdomWillow Bay Home & Garden
I am so sorry Gail, it is ridiculous to be called this late! We apologise on behalf of the delivery company here for this poor service. We are also sorry for the cushions, this is really disappointing and I am glad we could at least get this sorted for you!
