Clementine Corner Arbour

Finished product lovely but took a while to get there. Parts missing and the instructions are diabolical but customer service by willow bay fantastic

Would benefit from better assembly instructions as those provided are useless. Pilot holes and longer screws would have helped. However we followed advice in previous reviews and found a YouTube video for a similar product and got it assembled. We are thoroughly enjoying having it though and would recommend it

The finished product is lovely but the instructions to follow were horrendous, the photos were so faded and barely any information on how to put it together it was almost complete guesswork.

Excellent solid product and relatively easy to *****. Would recommend watching videos on you tune as instructions

The arbour was delivered partly completed which was wonderful, we erected it over a weekend and it is absolutely fabulous. I would recommend this item to anyone that is looking at buying an arbour.

Excellent company to deal with. The Clementine Corner Arbour arrived but unfortunately several pieces were damaged. I contacted Willowbay straight away - very easy to contact them on CHAT online they then telephoned me and within 24 hours the damaged items were delivered. Fantastic service from the owner of the company Bruce. The Arbour is now erected which we will enjoy for many years. Thank you Willow Bay

Really happy with Arbour. It feels really solid and was straightforward to assemble. I had one item missing from order initially but received a response straight away when I contacted Willow Bay and it was sent out promptly.

Can’t fault the product itself. Really good quality and no bits missing which is always a relief. However, the instructions are absolutely awful. You might as well not have them at all for all the help they provide. We are not complete idiots when it comes to assembly but it was quite a challenge!

Well packed , very good quality timber and pretty straightforward to assemble. The online video showing how to assemble is great and well worth watching before starting to assemble.Well worth the money for a product that is much better quality than those on sale at the diy stores.

Frustrating to assemble as no pilot holes. Also 3 sizes of screws and no indication on video which to use where. However we are very pleased with the finished result. It is a very solid construction.

Easy to put together (by following the online video- don’t rely on the paper instructions- though be aware the screws came in three sizes & were two missing!). However we successfully assembled it in under an hour (2 of us), but had to tidy up some of the pre- ******* together pieces, as these had been done quickly leaving the sharp edges of screw heads exposed (minor gripe). But once assembled it is a joy to sit in & enjoy the views & sunshine

Lovely addition to the garden, took 2 of us 3 hours to assemble, only one small irritant the wooden legs at the front edging the table one is rounded nicely, the other is edged off rough, wish both were rounded, much better finish.

So pleased with this purchase. Arrived well packed on a pallet with most items stood upright strapped to a supporting rail. Took about 3 hours to fully assemble & position in the corner of the garden. This was after several viewings of the very useful online video showing the correct assembly routine. Instructions supplied are a bit 'pants'.

Definitely a 2 man job and go by the video tutorial to get the job done. Could have done with a few more screws but it's time like this when your neighbour with the well ordered and stocked shed comes into his own. Now to buy the pots and climbing plants.

Once assembled it is as advertised. However I recommend you watch the YouTube video, several times, to work out how to put it together. Don't be fooled by the video either, the guy must be 6' tall and all the parts must have been pre drilled as he assembled it in 18 mins by himself, it took 2 of us as it is quite heavy and more like 2 hours! However, once done it is solid and looks really good. Don't be put off. I would recommend this seating, it will definitely get a lot of use.