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Anastasia
The arbour was delivered within the timescale stated when ordered, came well wrapped and was placed where I asked the driver to put it. The arbour itself was well made, partly assembled and when fully assembled was very sturdy. I would definitely recommend this company and the Anastasia Arbour.
Anastasia purchase
Contact was good however the arbour arrived without screws and instructions they came separately 2 days later. Construction not straightforward some screws had to used in different places !! Looks ok will need to paint
United KingdomWillow Bay Home & Garden
We are so sorry about the delay with your screws and any inconvenience this caused! Thank you for your review and feedback, I will pass all of this on :)
Anastasia Arbour
Very professional service from ordering to receiving. We are so pleased with it, it looks fabulous where it is situated. I would like to send a couple of photos to you.
United KingdomWillow Bay Home & Garden
We would love to see them Maggie, please email them over to team@willowbay.co.uk! Thank you for the lovely review, we can't wait to see it :)
Superb product
Could find no fault with the purchase of 2 x 2 seater arbours. Superb Quality at a very, very competitive price outstanding service from purchase to delivery. No hesitation in highly recommending this company.
United KingdomWillow Bay Home & Garden
Thank you for the photos, they look great. So happy to hear you love them, the arbours are amazing you will definitely be enjoying them for many years to come!
A pair
Purchased a pair of these arbours, could not be more delighted. Great quality, at very reasonable cost. I had them delivered and although an awkward site to have them placed, it all went well. Highly recommended company, first class service, 5*
United KingdomWillow Bay Home & Garden
Thank you so much John, reviews like this mean a lot!
Delighted with my purchase :)
My Anastasia 3-seat arbour is wonderful! Delivery was quicker than anticipated, and whilst waiting for construction, my garage smelled gorgeous. It really is a lovely wood that it's made from. Building the arbour didn't take long, as all the fixings were included. Several parts were already fixed together, and the instructions were easy to follow. My other half is good at diy generally, but even a couple of novices wouldn't struggle. So much nicer to work with real wood, than the laminated cheap stuff from a famous Swedish brand! Oh yes, and one final thing: Willow Bay had the best price. Win win!
United KingdomWillow Bay Home & Garden
Fab Ann, we can't ask for much better than that! The arbour looks gorgeous, we are so happy to hear you are pleased with your purchase :)
Anastasia arbour sits 3
5 star. Although the wrong item was delivered to us initially WillowBay were very apologetic and a new replacement was with me in less than a week. Quality of product also very good.
United KingdomWillow Bay Home & Garden
Although your order wasn't quite right the first time I'm gladly we could get this sorted quickly for you - thank you for your review!
